Terms & Conditions

Table of contents

  1. INTRODUCTION
  2. DEFINITIONS
  3. GENERAL RULES
    1. Contingencies on which betting may be accepted
    2. Eligibility to bet
    3. Application Process
    4. Account Activation
    5. Account Access and Information
    6. Deposits
    7. Payment of Winning Bets
    8. Withdrawals
    9. Recovery of Amounts Owing
    10. Adjustments
    11. Suspension or Termination of Betting Facilities
    12. Placement of bets
    13. Quick Bet
    14. Cut-off time to accept and process bets
    15. Tickets and lines
    16. Bets finally determined
    17. Collection of winning bets
    18. Connected bet
    19. Related bet
    20. Key bet
    21. Confidentiality of betting transactions
    22. Void bets
    23. Possibility to win
    24. Acceptance of bets
    25. Restriction of access to betting area
    26. Error
    27. Settling
    28. Rules for other contingencies
  4. BETTING RULES FOR HORSERACING
    1. Ante-post bets
    2. Display of odds
    3. Betting "with a run"
    4. Deductions
    5. Postponed races
    6. Change of venue or track
    7. Dead heats
    8. Starting prices and totalisator odds
    9. Open bets
    10. Place betting at fixed odds
    11. Races re-run
  5. BETTING RULES FOR SPORTING EVENTS
    1. Application of this section
    2. Void bets
    3. Soccer (Football)
    4. Athletics and Swimming
    5. Boxing and Mixed Martial Arts
    6. Cricket
    7. Golf
    8. Motor racing
    9. Rugby
    10. American Football
    11. Tennis
    12. Hockey
    13. Basketball
    14. Bandy
    15. Biathlon
    16. Baseball
    17. General Provisions pertaining to Betting on Sports Events
  6. SPREAD BETTING
    1. Betting rules for spread betting
    2. Sport provisions
  7. MISCELLANEOUS
    1. Breach
    2. Limitation of Liability
    3. Disclosure of Information
    4. Domicile of Parties
    5. Patron disputes
    6. FICA
    7. Refund Policy
    8. Special Conditions
  8. BETTING ON LUCKY NUMBERS
    1. Rules for betting on Lucky Numbers

INTRODUCTION

These Terms and Conditions cover the circumstances under which and the manner in which OLIMP (Pty) Ltd, trading as BetOlimp, as the holder of a bookmaker licence in the Western Cape Province of South Africa, will accept and process bets, the types of betting available, the manner of settlement of winnings and the various statutory and regulatory requirements by which BetOlimp is bound.

It is the responsibility of the Customer to ensure that he/she is familiar with the Terms and Conditions, as by placing a bet with BetOlimp, the Customer will be deemed to have read, understood and agreed to the terms thereof.

These Terms and Conditions may be amended from time to time, as a result of changing operational, legislative or regulatory requirements. It is the Customer's responsibility to ensure that he/she is aware of all amendments thereto, which will be posted on BetOlimp’s physical bookmaker outlets and website as and when they occur. Any queries regarding these Terms and Conditions can be directed to: PO Box 16118, Vlaeberg, 8018

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DEFINITIONS

In these rules, unless inconsistent with the context, the word and expressions used have the meaning assigned to them in the national or provincial laws, regulations and Rules and –

ante-post bet” means any bet accepted by the bookmaker on horseracing, sport or other event or contingency before the final field is declared;

betting in running” or “live betting” refers to circumstances where odds, quotes or prices on selected events or contestants are updated during the event on which wagering is accepted, in such a manner that betting may occur after the official start but before the official end of an event;

betting slip/ticket” means a manual, mechanical or electronically generated document, containing sufficient details to enable the identification of all information on betting transactions either physically concluded with a patron or appearing within the patron's account information reflected on the wagering system;

a bookmaker” means a person who directly or indirectly lays fixed-odds bets or open bets with members of the public or other bookmakers, or takes such bets with other bookmakers or with the holder of a totalisator licence;

the bookmaker” means OLIMP (Pty) Ltd, trading as a licensed bookmaker under the name of BetOlimp;

Business Day” means any day other than a Saturday, Sunday or public holiday officially recognised in South Africa;

Combo” means a bet placed as a simultaneous prediction of outcomes of events which are completely independent of each other, and in respect of which –

  1. the winning amount is the amount of the bet wagered multiplied by the Combo odds;
  2. the total odds are calculated as a multiplication of all the odds of all event outcomes included in such Combo, and
  3. a winning outcome requires all outcomes of all the events included in such Combo to have been predicted correctly by the Customer;

contingency” means an event or occurrence of which the outcome is uncertain or unknown to any person until it happens;

Connected bet” means a bet in respect of which the same selection is picked for two or more different events;

Customer” means any person who applies for a player account, in whose name a player account is opened, or who places a bet with the bookmaker, as the context may indicate;

event” means any sporting contest or other event or contingency in respect of which betting is offered by the bookmaker;

fixed-odds bet” means a bet on one or more contingencies in which odds are agreed at the time the bet is placed;

fixed place bet” means a place bet at fixed odds that are agreed upon prior to the event subject to there being no deductions or dead heats;

fixed win bet” means a win bet at fixed odds agreed upon prior to the event, provided that there are no deductions or dead heats;

key bet” means a "place bet" where the first two positions count;

lay a bet” means the acceptance of a wager and a potential financial loss by the bookmaker should the bet win;

line” means a linear representation of an event on which a bet is offered by the bookmaker, specifying the outcome on which and the odds at which such bet will be laid by the bookmaker, which is made available to the Customer in advance of betting;

match play” means any sporting event limited to two participants;

match race” means a horse race limited to two participants;

multiple bet” or “multiple event bet” or “all to come (ATC)” means more than one selection in different horse races, sporting events or contingencies, combined to form one bet; and is subject to Rule 22 and Rule 23;

open bet” means -

  1. a bet, other than a totalisator bet, taken by a bookmaker on one or more contingencies, in which no fixed-odds are agreed at the time the bet is placed; or
  2. a bet in respect of which the payout is determined after the outcome of the contingency on which such a bet is struck became known, with reference to dividends generated by a totalisator;

other contingency” means any lawful event or contingency in respect of which the bookmaker may lay bets, other than horseracing or a sporting contest;

place a bet” means to place a wager with the bookmaker in the anticipation of a financial gain should the bet win;

place bet” means a bet on a participant being placed in accordance with the Rules of the particular race, sporting event or contingency;

Player Account” means an account opened in the name of the Customer by the bookmaker for the purposes of betting, as more fully described in Rules 4, 5 & 6;

related bet” means any bet in respect of which the outcome of one part of such bet contributes directly to the outcome of the other;

Rules” means these Terms and Conditions, both collectively and individually;

scratching or withdrawal” means a participant who or which has been withdrawn from a particular race or event prior to the start thereof;

single bet” or “single event bet” or “ordinary bet” is a selection of a single contestant for a bet in a horse race, sporting event, other event or contingency;

starting price win bet” (or SP Win bet) means a bet where the odds are the official fixed price of the selected contestant at the time of commencement of the event and the bet is successful when the selection is placed first in the event. Official Fixed price may be subject to deductions and/or dead heats;

stake” means the monetary outlay made by the Customer in placing a bet;

System Bet” means a full combination of Combo bets of the preset size composed from a predefined number of events, requiring the Customer to specify the total number of outcomes and the size of one Combo bet (system option). The winning amount on the system is the sum of the won Combo events included in the system. In a system bet, the Customer’s stake is spread among the number of variables involved in the bet.

totalisator” means a system of betting in which the aggregate amount staked on such event or combination of events, after deduction from such aggregate amount of any amounts which may in terms of legislation be deducted there from, is divided amongst those persons who have made winning bets on any event or combination of events in proportion to the amounts staked by such persons in respect of such winning;

walkover” or “WO” describes the situation where a victory to a contestant because there are no other contestants, or because the other contestants have been disqualified or have forfeited the contest;

win” means the profit portion of a winning bet;

winning bet” means any bet where the person who placed the bet correctly predicted the result of the event or contingency or combination thereof in respect of which the bet was placed, and

with a run bet” or “given a run bet” is any bet accepted by a bookmaker after the final field is declared.

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GENERAL RULES

(Incorporating Account-related Provisions and Rules in respect of Betting on Horse Racing, Sport Events & Other Contingencies)

Contingencies on which betting may be accepted

  1. The bookmaker shall, in its sole discretion, determine the markets, events or contingencies on which betting shall be offered by it. Any references to particular markets in these Rules should not be read as implying that the bookmaker will offer betting on such markets.
  2. The bookmaker may from time to time determine a minimum or maximum amount that may be staked as a bet in respect of any market, whether in general or in any given case. It shall be the responsibility of the Customer to enquire before placing a bet on a market as to whether such maximum or minimum is applicable to that market and, if so, the extent thereof.
  3. The bookmaker may determine minimum or maximum amounts that a Customer may win or lose in respect of a bet (“stop wins” and “stop losses”), whether in general or in any given case. It shall be the responsibility of the Customer to enquire before placing a bet on a market as to whether such maximum or minimum is applicable to that market and, if so, the extent thereof.
  4. The bookmaker may, in its sole discretion, from time to time offer the opportunity to Customer's to place bets during the course of a certain event ("live bets" or "bets in-running"), provided that –
    1. the bookmaker shall not accept live bets or bets in-running in respect of an event that forms part of a series of events over a period of time, and
    2. if the relevant event is not televised, no live bets or bets in-running shall be offered.

Eligibility to bet

  1. No person may place a bet with the bookmaker or enforce any debt arising out of a bet unless such person -
    1. is a natural person;
    2. is at least 18 years of age;
    3. is not listed on the register of excluded persons referred to in section 14 of the National Gambling Act, 2004, and
    4. is not in breach of these Rules.
  2. Any Customer who completes or submits an application for a Player Account warrants thereby that he/she has read, understood and accepted –
    1. these Rules;
    2. all Rules relating to betting on sporting events or horseracing or any other lawful contingency published on the bookmaker’s website from time to time;
    and will be deemed thereby to have made an application requesting the bookmaker to conclude an agreement in accordance with these Rules for the provision of a horse racing and/or sports betting service to such Customer.

Application Process

  1. A Customer wishing to open a Player Account with the bookmaker shall complete the Player Account application form posted on the website of the bookmaker, as amended from time to time.
  2. The Customer warrants that all information provided in the Player Account application form completed by him/her is and shall remain true and correct. The Customer undertakes forthwith, and in writing, to advise the bookmaker of any changes in –
    1. the details provided on the Player Account Application Form;
    2. the Customer's legal status or capacity;
    3. the Customer’s creditworthiness, or
    4. the Customer’s eligibility to bet
    or any other matter that may reasonably be expected to have a bearing on the Customer's capacity or ability to manage the Player Account.
  3. In the account application form, the Customer shall indicate whether the Customer wishes to bet against –
    1. a cash deposit placed with the bookmaker by the Customer from time to time, or
    2. an amount of cash to be drawn by the bookmaker as a deposit from the Customer’s credit card account.

Account Activation

  1. The bookmaker reserves the right to decline to open a Player Account in the name of the Customer for any reason whatsoever, which reason the bookmaker shall not be obliged to furnish or disclose to the Customer or any other person.
  2. The application for a Player Account shall be deemed to have been granted, if the bookmaker informs the Customer thereof or accepts a bet or bets subsequent to receipt of the completed Player Account application form.

Account Access and Information

  1. The Customer shall be solely responsible for the safekeeping and proper use of all his/her account details and other information that will enable him/her to place a bet.
  2. The Customer undertakes that he/she shall not permit or enable any other person to place a bet, directly or indirectly, by making use of such account reference number, user name or personal identification number as is or may be furnished to the Customer by the bookmaker from time to time and the bookmaker shall accordingly not be liable to pay out any winnings in respect of any bet so placed. The Customer indemnifies the bookmaker against any claims, losses or damages arising from such bets.
  3. The Customer undertakes to notify the bookmaker immediately in the event that the Customer’s account information is lost, stolen, misappropriated, or utilized by someone other than the Customer or the Customer has reason to believe that any of these circumstances has occurred. The Customer shall be liable for all bets placed with the bookmaker and any payments made by/to the bookmaker in respect of any purchase and/or transaction concluded on the Customer’s account prior to notification in accordance with this Rule.

Deposits

  1. The Customer acknowledges that the cash or credit card deposits referred to in Rule 4(3) will be held and applied as security for the discharge by the Customer of any amount which may become owing by the Customer to the bookmaker.
  2. The Customer may make or authorise cash deposits or credit card deposits into his/her Player Account at any time.
  3. Credit card deposits may only be made by the cardholder whose name is displayed on the credit card, which must match the name in which the Player Account is held, unless by verbal agreement between the Parties duly recorded on a telephone line.
  4. No interest shall accrue on any deposits held by the bookmaker.
  5. The bookmaker reserves the right to charge a 5% administration fee on amounts deposited by credit card.
  6. Once a Customer has committed a payment to the bookmaker via his/her credit card, and pending payment of such amount into the bookmaker's banking account, the Customer shall remain personally liable to the bookmaker for any such amount.

Payment of Winning Bets

  1. The bookmaker shall credit the Customer’s Player Account in respect of winnings and refunds accruing to the Customer in consequence of bets placed on an on-going basis.
  2. In the event that funds are incorrectly credited to the Customer’s account, the Customer shall be obliged to notify the bookmaker of the aforesaid error without delay. Any transactions processed on the strength of such error, which cannot be financed by the funds actually standing to the credit of the Customer’s Player Account, shall be void.

Withdrawals

  1. If the Customer wishes to affect the withdrawal of any amount standing to the credit of his/her Player Account, the Customer shall request a withdrawal using the applicable request facility on the website of the bookmaker.
  2. Upon receipt of a request for withdrawal referred to in Rule 9.1, the bookmaker shall –
    1. perform such investigation as may be required to confirm that the amount requested by the Customer, after effecting all deductions or adjustments which may be required, is available to be transferred from the Customer’s Player Account to the banking account nominated by the Customer in the Player Account application form or specified in a subsequent written notice signed by the Customer and delivered to the bookmaker;
    2. if the requested amount is not available in the Customer’s Player Account, inform the Customer in such manner as the bookmaker may deem fit, that the request has been declined;
    3. in the event that the requested amount is available in the Customer’s Player Account, on the first Business Day following confirmation of the availability of such amount, effect the electronic transfer of the requested amount from the Player Account of the Customer to the account nominated by the Customer; provided that, for the purposes of this Rule, the bookmaker shall be deemed to have fully complied with its obligation to effect such transfer at the time of giving the instruction to its bankers to effect such transfer and the 24-hour period contemplated in this Rule shall not include such further period as may elapse before the requested amount is deposited into the banking account nominated by the Customer for this purpose, and
    4. immediately reduce the balance standing to the credit of the Player Account of the Customer by the amount so transferred.
  3. The Customer shall be solely responsible for ensuring the accuracy of the information supplied in any request referred to in Rule 9(1) or any nomination or notice contemplated in Rule 9(2)(a), and by submitting such request, nomination or notice, shall be taken to have warranted the accuracy thereof. The bookmaker shall accept no liability for the payment of any amount requested into any banking account based in whole or in part on incorrect information provided by the Customer.
  4. The Customer acknowledges that any amount transferred into his/her banking account by the bookmaker pursuant to Rule 9(2)(c) may be subject to a clearance period before becoming available to the Customer.
  5. The minimum on-line withdrawal is R50

Recovery of Amounts Owing

  1. In the event of a debit balance in the Customer's Player Account owing to the acceptance of a bet in excess of the credit or deposit limit, the Customer shall, on a weekly basis, make payment in full to the bookmaker of such amount either –
    1. by depositing the relevant amount directly into the banking account of the bookmaker, in which event –
      1. the Customer's Player Account number must be entered onto the base of the deposit Slip; and
      2. a copy of the deposit slip must be forwarded to the bookmaker by the Customer, or
    2. by furnishing the bookmaker with written authorisation, in such format as the bookmaker shall require, for the recovery by the bookmaker of the relevant amount from the Customer’s credit card company.
  2. The bookmaker may at its own discretion and from time to time determine how payments by the Customer to the bookmaker shall be appropriated in respect of amounts owing the Customer to the bookmaker.
  3. A certificate signed by any director, manager, assistant manager, trader or accountant of the bookmaker (whose appointment or authority need not be proved) stating the amount of the Customer’s indebtedness to the bookmaker, shall be prima facie proof of such indebtedness.
  4. If the Customer is in arrears in paying any amount owing by the Customer to the bookmaker, such amount shall bear interest at the prime overdraft rate for interest ruling from time to time, expressed as a rate per annum, calculated daily and compounded monthly in arrears at which the bookmaker’s bank (‘the Bank”) lends on overdraft to its most favoured corporate customers from time to time.
  5. A certificate, on the face of it compiled by any employee of the Bank (whose appointment or authority need not be proved) as to the prime rate at any time shall, in the absence of manifest error, be final and binding on the parties.

Adjustments

  1. The bookmaker may at any time adjust or cancel the Customer’s credit limit.
  2. Notwithstanding anything to the contrary herein contained, the bookmaker shall be entitled to set-off any amount(s) due by the Customer against any funds standing to the credit of any of the Customer’s accounts with the bookmaker or to realize any security held by the bookmaker and to use the proceeds towards payment of any amount due by the Customer to the bookmaker.

Suspension or Termination of Betting Facilities

  1. The bookmaker shall have the right prior to accepting any bet, temporarily to suspend or permanently to terminate, the furnishing of betting services to a Customer without providing any reason. Upon such suspension or termination –
    1. the bookmaker shall upon the demand of the Customer, refund to the Customer the balance of any monies held by the bookmaker on deposit for the Customer, after adjusting for losses, winnings and taxes and once such funds have been cleared into the bookmaker’s bank account;
    2. any amounts owing by the Customer to the bookmaker shall become payable immediately.
  2. The Customer shall upon written notice to the bookmaker be entitled to terminate its contractual relationship with the bookmaker at any time after final conclusion of any betting transaction placed by the Customer and after payment by the Customer of all amounts owing by the Customer to the bookmaker. The bookmaker shall within a reasonable time after such termination, refund to the Customer the balance of any monies held by the bookmaker on deposit for the Customer, after adjusting for losses, winnings and taxes.
  3. The bookmaker shall accept no further bets on account from a Customer in respect whom the provision of services pursuant to these Rules has been terminated, unless and until a fresh account application form has been submitted by the Customer and accepted by the bookmaker.

Placement of bets

  1. The bookmaker may in its sole discretion elect whether to accept or to reject a bet requested by a Customer, or any component thereof.
  2. In the event that bets are accepted telephonically by the bookmaker, the Customer authorizes and consents to each telephone conversation or electronic communication relating to any bet placed being recorded by the bookmaker in such manner as the bookmaker deems fit and to retain such recording as long as the bookmaker deems necessary. The Customer acknowledges that the bookmaker is required to keep such recordings by law and that such recordings may be used by the bookmaker for the investigation and resolution of disputes which may arise between itself and the Customer or for any other lawful purpose.
  3. The Customer shall bear the responsibility of ensuring that the bet is accurately placed and recorded by the bookmaker. The bookmaker shall furnish such confirmation of a bet to the Customer as may be required by law or reasonably requested by the Customer.
  4. The Customer shall be responsible for ensuring that he/she has full knowledge of the Rules applicable to the market within which the Customer proposes to place a bet.
  5. The placement of a bet signifies the Customer’s acceptance of the Rules published by the bookmaker in respect thereof and of these Terms and Conditions.
  6. Bets shall be subject to such limits as may be determined and displayed on the licensed premises of the bookmaker or posted on the website of the bookmaker from time to time. It is the responsibility of the Customer to establish the prevailing limits prior to betting on any contingency. Erroneously accepted bets which exceed the prevailing limits may be adjusted at the sole discretion of the bookmaker.
  7. Any bet on any event or contingency other than Lucky Numbers is expressly subject to a maximum payout limit of R80 000 (eighty thousand rands).
  8. The maximum total odds are 500 to 1 for bets place in our retail shops and 1000 to 1 for bets place online, with the exception of bets on Lucky Numbers, which shall be inclusive of the total amount staked by the Customer.
  9. Any bet alleged to have been placed in respect of which the details are not –
    1. recorded on or reflected by the bookmaker betting terminals or wagering software, or
    2. in the case of bets accepted telephonically, confirmed by voice recording devices, will not be recognized by the bookmaker.
  10. The time of acceptance of a bet shall be the time at which such bet was recorded on the bookmaker betting terminals and/or wagering software used by the bookmaker.
  11. Bets on all events are accepted for regular time, unless otherwise specified in these Rules or in the line.

Quick Bet

  1. Quick Bet is only available for online bets and allows the Customer to place a bet of a pre-defined stake value with a single click. Quick Bet can be enabled and disabled at any time.
  2. When Quick Bet is enabled, the Customer is able to place a bet with a single click at the current odds of the selected market. No further confirmation is required prior to the bet being placed.
  3. To activate Quick Bet, the Customer needs to undertake the following actions:
    1. Open Quick Bet panel;
    2. Enter the desired stake for Quick Bets (this value may be changed at any time);
    3. Click on "Save".
  4. When using Quick Bet any click on the odds displayed means that the Customer fully understands and agrees to the betting terms, rules and regulations and confirms his/her consent in placing the selected bet at the advertised odds.
  5. It is the Customer’s responsibility to ensure accuracy when selecting a market, odds and/or the stake value when using Quick Bet. After a Quick Bet has been placed, it cannot be changed or cancelled.
  6. The bookmaker reserves the right to make Quick Bet unavailable to any Customer at any time, and without prior notice or explanation.

Cut-off time to accept and process bets

  1. The bookmaker shall, subject to the provisions of the relevant legislation, close all betting on an event or a component within an event on which the bet is sought to be placed within thirty seconds after the event or component of the event has officially started, provided that where the event or component of the event is expected to last less than thirty seconds, betting shall be closed at the commencement of the event or component of the event.
  2. No ticket with respect to horseracing shall be issued after the official starting time, and any ticket so issued shall be deemed void for the purpose of these Rules.
  3. The bookmaker shall not be liable if the Customer is unable to place a bet due to congestion on the telephone lines, telephone system, telephone exchange, or such other electronic communication media as may be approved for use for the purposes of betting.

Tickets and lines

  1. At a minimum, any ticket issued to a Customer by the bookmaker shall contain -
    1. the ticket number;
    2. the type of event or contingency;
    3. the date of the event or contingency;
    4. the date and time the ticket was issued;
    5. the name or identifying number of the event or contingency;
    6. information adequately identifying the venue of the event or contingency;
    7. the subject in respect of which the bet is laid;
    8. the player's stake;
    9. the bookmaker's commitment;
    10. the bet type;
    11. the name of the bookmaker, and
    12. the address of the licensed premises.
  2. A representation on the line, of –
    1. "1" signifies a bet on the first team listed to win;
    2. "2" signifies a bet on the second team listed to win;
    3. "X" signifies a bet on a draw between the listed teams;
    4. "Double Chance" signifies a bet that either of two specified outcomes will materialise.
      For example "Arsenal or Liverpool" signifies a bet that either the first or second team listed will win (i.e. the teams may not draw); and continuing with this example, "Arsenal or Draw" signifies a bet that the specified team will win or that the outcome will be a draw;
    5. "Handicap", accompanied by a margin specified by the bookmaker, signifies a bet on the winning margin of one team over the other, expressed in goals, points, runs, wickets, sets or any other measurable result by which the margin of victory may be determined, as quoted by the bookmaker. Once the result of the relevant event has become known, the margin quoted by the bookmaker is added to the actual winning margin achieved, and if the sum of such addition, irrespective of the actual winning margin –
      1. is in favour of the team selected by the Customer, the bet is won;
      2. results in a draw between the teams, the bet is returned, and
      3. is in favour of the team not selected by the Customer, the bet is lost;
      4. Settlement of Asian Handicap bets – Two outcomes ("Team 1 with handicap" and "Team 2 with handicap"):
        • the bet wins if the selected player/team is winning after adding the handicap;
        • the bet loses if the selected player/team is losing after adding the handicap;
        • the bet is settled as a refund and settled with odds of "1" in accumulators if the result is a Draw after adding the handicap;
      5. In cases where the Customer has the opportunity to bet on two handicap values within the same wager, half of the stake is placed on the value of the first handicap and the other half of the stake is placed on the value of the second handicap. By way of example, if a stake of 100 is placed on Team A to win with a handicap of (-1.5; -2) (or "Team 1 with handicap (-1.75)"), the stake is divided equally between the two values, in this case meaning that the Customer has a stake of 50 on Team A to win with a handicap of (-1.5) and a further bet of 50 on Team A to win with a handicap of (-2).
      6. Settlement of European Handicap bets – Three outcomes ("Team 1 with handicap", "Draw with handicap" and "Team 2 with handicap"):
        • the bet wins if the selected player/team is winning after adding the handicap;
        • the bet loses if the selected player/team is losing after adding the handicap;
        • bets on any player/team with handicap lose, if the result is a Draw after adding the handicap;
      7. If the bet is placed on "Draw with handicap", the handicap is added or subtracted to the first player/team's points. If the result is a Draw after adding the handicap, the bet wins.
        Example: The bet is placed on "Draw with handicap (-2)" in the match "Brazil – Russia". The bet wins if Brazil wins by a margin of exactly 2 goals. The bet loses if Brazil wins with any other margin, or if the match ends with a Draw or if Brazil loses.
      8. Bets on the European Handicap (Three outcomes) cannot be refunded: one of the three outcomes wins with the other two losing.
    6. "Total" or "Tot", accompanied by a margin specified by the bookmaker, signifies a bet that the total number of goals, points, runs, wickets, sets or any other measurable scoring factor applicable to the event, determined by the outcome of regular playing time as defined within these Terms and Condition, will be –
      1. over (represented by the expression "Total Over") or under (represented by the expression "Total Under") the margin specified by the bookmaker, provided that if the result is equal to the margin quoted by the Bookmaker, the bet shall be returned, unless offered as part of a 3-way market which also includes "Total Exactly" or "Total Between";
      2. even in number (represented by the expression "Even number of goals scored"), or odd in number (represented by the expression "Odd number of goals scored"), provided that should the result be zero (0), bets placed on the “Even” market are settled as won;
      3. In cases where the Customer has the opportunity to bet on two ‘Total’ values within the same bet, half of the stake is placed on the value of the first total and the other half of the stake is placed on the value of the second total.
        By way of example, if a stake of R100 is placed on Total Over (2.5; 3), the stake is divided equally between the two values, in this case meaning that the Customer has a stake of R50 on Total Over (2.5) and a further bet of R50 on Total Over (3);
    7. "Correct Score" signifies a bet on the exact score in respect of the specified event, in such a manner that the score of the first team listed is reflected first on the line and the score of the second team listed is reflected second on the line;
    8. "Half Time/Full Time" signifies a bet on the outcomes of the first half of the event and the final outcome of the event, in such a manner that, for the purposes of example, the representations –
      1. "Arsenal/Liverpool" will mean that the bet will be won if the team specified first (in this case Arsenal) wins the first half of the event and the team specified after the forward slash (in this case Liverpool) wins the event upon the conclusion thereof, or
      2. "Liverpool/Draw" will mean that the bet will be won if the specified team wins the first half, but the final result of the event, upon the conclusion thereof, is a draw;
    9. "Match Day Statistics Betting" in respect of Soccer only, in relation to –
      1. Yellow cards;
      2. Corners;
      3. Fouls;
      4. Shots at goal, and
      5. Offside calls
        (collectively "statistical variables"), in respect of which –
        1. "1" signifies a bet that the first listed team will be given, be awarded, take or be penalised for, as the case may be, a greater number of any specified statistical variables than the second listed team;
        2. "2" signifies a bet that the first listed team will be given, be awarded, take or be penalised for, as the case may be, a greater number of any specified statistical variables than the second listed team, and
        3. "X" or "Draw" signifies a bet that each of the teams listed will be given, be awarded, take or be penalised for, as the case may be, the same number of any specified statistical variables;

Bets finally determined

  1. A bet shall be deemed to have been finally determined, and in the case of winning bets, shall be payable by the bookmaker, when the outcome of the event or contingency in respect of which such bet was placed has become known. Any bets accepted or laid once the outcome of the event to which such bets relate has become known, shall be void.

Collection of winning bets

  1. If any winning bet payable by the bookmaker is not collected within a period of 90 days from the date on which the event or contingency on which such bet was placed, took place, such bet a shall be payable at the discretion of the bookmaker, provided that any tax payable in respect of such a bet has been paid.
  2. All winning bets in respect of horseracing are subject to taxes and levies imposed by the provincial government (currently collectively 6%). Taxes and Levies shall be retained by the bookmaker and paid over on behalf of the player.

Connected bet

If a connected bet is laid by the bookmaker, the odds on that bet may be reduced by an amount agreed by the bookmaker and the Customer at the time the bet is struck.

Related bet

If a related bet is laid by the bookmaker, it will be settled by equally dividing the stake unit where related outcomes clash.

Key bet

  1. The odds for a key bet are calculated as a percentage of the bookmaker’s fixed odds win price, depending on the number of runners.
  2. In the event of a scratching, where the race has four runners or fewer:
    1. Key bets that do not form part of an ATC, are void, and
    2. Key bets that are included in the ATC will be recalculated by excluding the key bet leg.
  3. When laying key bets, the bookmaker shall display his prices on a betting display indicator or its notice board.

Confidentiality of betting transactions

All betting transactions between the bookmaker and a Customer or another bookmaker shall be strictly private and shall not be divulged to any third party other than –

  1. an officer or an inspector appointed in terms of the relevant legislation,
  2. a police official as defined in section 1 of the Criminal Procedure Act, 1977 (Act 51 of 1977),
  3. a person specially authorised thereto in terms of any legislation,
  4. pursuant to the terms of an order of a competent court compelling such disclosure, or
  5. with the consent of the Customer.

Void bets

  1. In the case of a void bet the stake money shall be returned to the Customer.
  2. In the case of an invalid selection in a single bet, the bet shall be void.
  3. In the case of a scratched selection in a single bet, the bet shall be void, except where the bet was an ante-post bet.
  4. In the case of an invalid selection and subsequent scratching in a multiple bet, the selection shall be ignored and the stake shall run onto the other selection in the bet at the price indicated on the ticket issued. These calculations are to be done at "Full Accumulative Multiple" odds.

Possibility to win

  1. In all cases there must be a possibility for either party to win at the time the bet is made, failing which the bet or the affected selection, as the case may be, shall be void.
  2. All bets on contingencies which have already been finally determined at the time of the placement thereof shall be void.

Acceptance of bets

  1. The bookmaker is not obliged to accept any bet or any type of bet.
  2. A cash bet shall be deemed to have been concluded once the bookmaker has issued a ticket to the Customer in exchange for monetary value.
  3. A credit or deposit account bet shall be deemed to have been concluded by the bookmaker when the bookmaker has indicated to the Customer that the bet has been accepted.

Restriction of access to betting area

  1. No person under the age of 18 years may enter or remain in any area in which betting takes place.

Error

  1. Where due to a mutual error the parties to a bet are not ad idem (in agreement) as to the odds at which the bet is struck, the amount of the bet or the contingency on which the bet is placed, that bet shall be void.
  2. Where due to a unilateral (one-sided) error the parties to a bet are not ad idem (in agreement) as to the amount of the bet or the contingency or selection on which the bet is placed, the bet may be cancelled or renegotiated by the party that did not make the error.
  3. Should there be an official correction of a price which had earlier been wrongly transmitted, all bets struck at that price shall be settled at the corrected price or starting price, whichever is the greater.
  4. Should the bookmaker misstate any odds of a bet to a Customer as a result of a system or computer malfunction, the bet or selection will be deemed to have taken place on the correct price/s which were available in the general market at the time the bet was struck.
  5. The onus is on the Customer to check each ticket issued by the bookmaker for errors. The ticket will be presented to the Customer by the cashier at the time that it is generated and the Customer must immediately, without leaving the window, thoroughly peruse the ticket and verbally confirm the accuracy of the selections reflected thereof. Once the Customer has confirmed the accuracy of the selections appearing on the ticket, the ticket must be handed back to the cashier, who will stamp it. Once a ticket has been stamped by the cashier, it cannot be cancelled or changed.
  6. If the Customer leaves the window without checking any ticket and confirming its accuracy, such ticket will immediately be cancelled by the bookmaker.

Settling

  1. The bookmaker shall pay out winning bets as follows:
    1. in respect of horseracing, after the “all clear” has been given;
    2. in respect of other sporting events or contingencies, once the medal ceremony, prize giving or podium presentation has been concluded; and
    3. subsequent disqualification, promotion of competitors, or any other change shall be irrelevant for the purposes of determining the betting result.
  2. Settling of all other bets not previously paid shall take place on demand, save that –
    1. where the bookmaker has reason to doubt that a person in possession of a winning betting ticket is the person who purchased the said ticket, or where a bookmaker knows or reasonably ought to know that a person who is the holder of a winning betting ticket is not the person who purchased the said ticket, the bookmaker shall require such person to furnish, in support of his or her claim for payment on the ticket, an affidavit setting out the grounds of the claim, and may thereupon withhold payment to such person until the expiry of 90 days calculated from the date upon which the winnings became payable, or such longer period as the bookmaker may allow;
    2. where a person who makes a claim for payment on a winning bet taken with a bookmaker, alleges that the winning betting ticket has been lost or destroyed, the bookmaker shall require such person to furnish, in support of his or her claim for payment on the ticket, an affidavit setting out the grounds of the claim and the factors on which it is alleged the ticket was lost, and may thereupon withhold payment to such person until the expiry of 90 days calculated from the date upon which the winnings became payable, or such longer period as the bookmaker may allow; and
    3. the bookmaker shall retain along with the records required to be retained in terms of the relevant legislation, all affidavits contemplated in paragraphs (a) and (b).

Rules for other contingencies

In all betting relating to contingencies other than horseracing and sports, the Rules set out above shall apply with the necessary changes to all circumstances not specifically covered in these Rules.

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BETTING RULES FOR HORSERACING

Ante-post bets

  1. With the exception of starting price bets, should any selection not run for any reason other than the abandonment of the race itself –
    1. an ante-post bet shall be lost and the Customer shall forfeit his stake; and
    2. ante-post bets struck on other horses/contestants in the race concerned shall not be subject to any adjustment in betting odds.
  2. Where a race is abandoned, all ante-post selections that are still live or undetermined involving the race concerned, shall become void.
  3. Should a selected horse/contestant in any leg of a multiple event bet be scratched, withdrawn or not accepted prior to the bet becoming void or being won, the bet shall be regarded as lost, notwithstanding the fact that any included race has been abandoned.

Display of odds

  1. When laying ante-post bets, the bookmaker shall display the prices on the betting display indicator, whether on the physical bookmaker premises or its Internet Website, and indicate a price against the name of each and every horse/contestant in the race.
  2. In all races on which the bookmaker is laying bets, a price shall be shown against each and every horse not officially scratched.
  3. Doubtful starters must be indicated as such.

Betting "with a run"

  1. Where a single bet is made "with a run" and the selected horse/contestant is scratched the bet shall become void.
  2. All bets struck "with a run" on the remaining horses/contestants in a race where one or more horses/contestants have been scratched, shall be subject to the deductions detailed in Rule 32.
  3. Where a deduction applies to remaining runners in any event of a multiple event bet "with a run", the relevant deduction in terms of Rule 32 shall be applied to the runner/contestants of the event where the scratching occurred, and the entire bet recalculated in respect of the event from which the horse was scratched.
  4. Any bets "with a run" struck after the official announcement of the withdrawal of one or more horses/contestants shall not be subject to any deduction, unless there is a further withdrawal or withdrawals.
  5. Where a race is abandoned, all selections "with a run" on the race concerned shall become void.
  6. In starting price multiple bets "with a run", winnings on winning bets shall be calculated and paid at the official starting prices, subject to the provisions of Rule 36.

Deductions

  1. Where a horse/contestant is withdrawn before or after coming under starter’s orders, all fixed odds bets on that horse/contestant shall be void, and all bets struck as fixed odds on the remaining horses/contestants on the day of the race or “with a run” shall be subject to deduction calculated in accordance with the following table –
ODDS OF WITHDRAWN HORSE OR CONTESTANT DEDUCTIONS
25/1 and bigger No deduction
13/1 to 20/1 5%
9/1 to 12/1 10%
6/1 to 8/1 15%
4/1 to 11/2 20%
3/1 to 7/2 25%
22/10 to 28/10 30%
16/10 to 2/1 35%
13/10 to 15/10 40%
11/10 to 12/10 45%
1/1 50%
8/10 to 9/10 55%
6/10 to 7/10 60%
5/10 65%
4/10 70%
1/3 and shorter 80%

Note: Any prices that fall between two ranges will default to the lower deduction percentage.

  1. Any bets struck "with a run" after the official announcement of the withdrawal of one of or more horses/contestants shall not be subject to any adjustment unless there are further withdrawals.
  2. Should two horses/contestants be withdrawn simultaneously where both are subject to a deduction on any winning bets, the deductions shall be applied separately and not simultaneously.
  3. Deductions shall not apply to starting price bets, unless a late withdrawal(s) occurs.

Postponed races

Where a race advertised to be run on a certain date is postponed to any future date –

  1. all ante-post bets on such race shall stand;
  2. within 48 hours after the original advertised date at the same venue, all bets "with a run" shall stand;
  3. more than 48 hours after its initial scheduling, the race shall be deemed to have been abandoned for betting purposes, and bets “with a run” shall be treated as described in Rule 31.

Change of venue or track

Where the venue of a race or track is changed from that originally advertised, the race shall be deemed to have been abandoned and the provisions of Rule 33 shall apply mutatis mutandis.

Dead heats

  1. In the case of a dead heat in a match race, the bet shall be void, unless odds were offered on the outcome being a dead heat.
  2. If two horses/contestants dead heat in races other than "match races", and in the case of winning multiple event bets where one race results in a dead heat, the Customer shall lose half of the amount staked and the entire bet shall then be recalculated.
  3. In winning multiple events bets where two races result in dead heats, the Customer shall win the odds to one quarter of the stake and lose the other three quarters, and so on, for further dead heats.
  4. Notwithstanding the provisions of Rule 35(2), in the case of a three horse/contestant dead heat in a multiple event bets, where one race/event results in a triple dead heat, the Customer shall lose two-thirds of the odds in the event where the dead heat occurs and lose two thirds of the stake and the entire bet shall be recalculated.

Starting prices and totalisator odds

  1. In starting price bets, the starting price shall be the last official fixed price disseminated either from the race track or recognised dissemination facility, as displayed on the betting board indicator at the start of the event.
  2. In the event of a late withdrawal where no new betting is displayed before the start of a race, the starting price shall be the last price displayed, subject to the adjustment reflected in the deduction table in Rule 32.
  3. Unless otherwise stipulated in the form of limits, any place betting at totalisator odds shall be settled in accordance with totalisator dividends. The bookmaker can however pay more than the official totalisator dividend, if this was agreed to when the bet was struck.
  4. In starting price bets and open bets, any limits to actual dividends, odds and payouts which apply, shall be prominently displayed and be made available at all times by the bookmaker.

Open bets

The following shall apply to "open bets" –

  1. all open bets offered by a bookmaker shall be subject to such limits as may be determined by the bookmaker if any;
  2. the limits and conditions applicable to any bet type must be clearly displayed on the notice board, website or other relevant media of the bookmaker concerned.

Place betting at fixed odds

The following shall apply to place betting at fixed odds:

  1. in races with 6-7 runners, the 1st and 2nd place will be payable;
  2. in races with 8 or more runners, the 1st, 2nd and 3rd place will be payable;
  3. all place bets are subject to the Rules regarding scratchings, deductions and dead heats;
  4. when laying place bets, the bookmaker shall display his prices on the betting display indicator or its notice board.

Races re-run

In the event of any race being ordered to be re-run –

  1. starting price bets shall be calculated and paid at the current price at the time the race is actually run;
  2. "with a run" bets on any horse/contestant, which started on the first occasion and which were subsequently scratched, shall be void and the deductions in terms of Rule 32 shall apply; and
  3. "ante-post" bets shall stand.

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BETTING RULES FOR SPORTING EVENTS

(OTHER THAN HORSERACING)

Application of this section

  1. In all betting relating to sports, other than horseracing, the Rules relating to betting on horseracing shall apply mutatis mutandis to all circumstances not covered by the provisions of this section.
  2. The 'Deduction Table' contemplated in Rule 32 shall apply to this section.
  3. "Betting in running" or "live betting" shall apply to all sports and other contingencies.
  4. For settlement purposes in respect of sports event or contingencies, the medal ceremony, prize-giving or podium presentation will be the official result.

Void bets

Unless otherwise specified in the Rules applying to a specific sporting code, where a fixed odds selection is taken on an individual or team and such individual or team –

  1. is a "no show";
  2. is eliminated prior to the event through injury or sickness;
  3. is eliminated from the competition due to a technical infringement, excluding mechanical breakdown, crash, fall or injury during the event, such selection will be void.

Soccer (Football)

  1. All soccer bets shall be settled on the score at full time (90 minutes played plus referee’s optional time). Extra-time, golden-goal and penalties do not count.
  2. In the event of extra time, a new market may be created.
  3. Where a bet is struck ”to win outright”, “to lift the cup” or “to qualify” there shall be no betting on the draw, as extra time, golden-goal or penalties may be required to decide the outcome.
  4. Prices shall be displayed on both teams as well as a draw. The price on the home team shall be displayed first and then the price on the away team, failing which it shall be clearly indicated in the line which team is the home team.
    1. If a team plays a different opponent to the one advertised, or if the venue of a match is the reverse of that displayed, or if the venue is changed to a neutral ground, all bets on that match shall become void. Multiple bets which include that match shall stand with that match being treated as void.
    2. If a match commences earlier than the scheduled kick-off time, all bets struck prior to the actual kick-off time shall stand and all bets struck after the actual kick-off time, other than live bets laid by the bookmaker, shall be void.
    1. Where various betting opportunities are offered for the same match (e.g. correct score, first player to score, half-time or full-time result forecast) these cannot be combined in multiple bets where the outcome is related or where the result of one part of the bet contributes or assists in determining the outcome of another part of the bet. Where a multiple bet of this type has been accepted in error, it shall be settled by equally dividing the stake unit where the related outcomes clash; for example: Chelsea to win with the exact score 3-0 (10/1) and Chelsea to win in 90 minutes (1-1) is a related bet and therefore any bets placed on this double would be amended and the stake on the double split between the two individual bets; i.e. if R200 was placed on the double, the bet would be amended to read R100 on Chelsea to win 3-0 (1000/100) and R100 on Chelsea to win in 90 minutes (100/100).
    2. Where various betting opportunities are offered for the same tournament (e.g. pick the finalists, teams to proceed or not to proceed to further stages of the tournament, a team to win a group) these cannot be combined in multiple bets where the outcome is related. When a multiple bet of this type has been accepted in error, it will be settled by equally dividing the stake unit where the related outcomes clash.
    1. Should a match start and be abandoned prior to the completion of full time and an official result is declared by the governing association of the match or event within 24 hours, relevant bets will be determined on that result, notwithstanding any later changes to the result and/or error. However, in these circumstances, selections which are dependent upon the number of goals scored (including handicap bets) are void and shall be excluded from all Combos and System bets.
    2. If a soccer match is officially called off prior to its scheduled completion and an official match result is not declared by the relevant recognised governing body within 24 hours, selections not determined at the time the match is concluded shall be void, shall be excluded from all Combos and System bets and shall be settled with odds of "1". This does not apply to bets already determined at the conclusion of the match (e.g. first goal scorer). (8)(a) Settlement of “player to score” bets, if offered by the bookmaker, shall be based on the goal scorer credited with the goal. Own goals do not count.
    3. "Player to score" selections, if offered by the bookmaker, shall become void if the selected player does not take part or takes the field as a substitute after the first goal has been scored.
    4. If a match is abandoned, "player to score" bets will stand provided a goal has been scored.
    5. In respect of "player to score" bets and "any other player to score" bets, the Customer will be deemed to have wagered on any player besides those quoted by the bookmaker in respect of the event. Only players NOT quoted in this event will be taken into account for the "any other player" bets.
    6. For the purposes of determining the number of goals scored in any match and the settlement of any bet in respect of which the number of goals scored is a factor, own goals will be credited to the team in whose favour they are recognised.
    7. If the bookmaker, at its discretion, lays bets on whether individually named players will score during a match, such bets shall be successful if the named player scores at any time prior to full time; provided that such player formed part of the starting line-up and provided further that such own goals as may be scored by that player shall not be included in the number of goals recognised by the bookmaker for the purposes of any such bet.
    8. Any selections contemplated in (f) above in respect of a player who did not form part of the starting line-up shall be void and the money staked shall be returned to the Customer.
  5. Selections on any matches that are postponed by more than 24 hours after the advertised date, or in respect of which there is a change of venue, shall become void.
  6. Selections are accepted up to kick-off time. Any bet inadvertently taken after the kick-off time will be void.
  7. Bets struck "in running" must clearly state "in-running" or "live" on the ticket.
    1. Bets relating to time will be settled according to the timing of the broadcaster's clock.
    2. Where no clock is available, or the game is not on television, then all related bets will be settled according to the information published on the internet or by the Press Association.
  8. All "soccer specials" are offered as one bet and should any part of the special not be determined for whatever reason, then the whole bet is void as the option was offered as one bet (e.g. Ryan Giggs to score the first goal and Manchester United to win – if Giggs does not play then the bet is void).
  9. In all cases of bets on yellow cards, red cards are not counted, and if a single player was sent off for two yellow cards, only one yellow card will be counted. Yellow cards shown to coaches and substitute players are not counted.
  10. For cup tournaments consisting of several matches, a Customer may place bets on qualification for the next round. The qualification is determined on the aggregate of all matches held and is expressed as "To Qualify".
  11. A Customer may bet on the individual "Team Total Goals" of a team (if odds are specified by the bookmaker).
  12. A Customer may bet on a time of the first goal, on who will score the first goal, total score of the first half, the second half and any other variations stipulated in the daily line.
  13. For the purposes of betting on a double, hat trick or poker in a match, the Customer must predict whether one football player will score exactly 2 goals (double), 3 goals (hat trick) or 4 goals (poker). Own goals are not included.
  14. If team forfeits a match at any stage prior to the completion thereof, all bets, other than those which have already become finally determined at the time of such forfeiture, shall be void.

Athletics and Swimming

For settlement purposes the podium position or medal ceremony will count as the official result.

Boxing and Mixed Martial Arts

  1. In the event of a contest being postponed for more than 24 hours or should there be a substitution for one of the boxers, all selections will be void, unless the result of the bet taken has already become finally determined.
  2. A price may be offered for a draw and in the event of that occurring; bets on either boxer to win will be losing bets.
  3. If either boxer fails to answer the bell, his opponent will be deemed to have won the contest in the previous round for betting purposes.
  4. A points decision is effective on completion of the scheduled number of rounds. Where for any reason a points decision is awarded before the full number of rounds is completed, bets will be settled on the round in which the fight was stopped.
  5. If for any reason the number of rounds scheduled is changed, all "round by round" selections will be void.
  6. Notwithstanding Rule 41(3), where a boxer is disqualified by reason of technical infringement such a low-blows, eye-gouging and head butting, such boxer will be deemed to have lost and all bets shall stand.
  7. 'To Win Inside The Distance' means a victory by knockout, technical knockout, disqualification of an opponent or the opponent's refusal to continue the fight.
  8. 'To Win On Points' means a victory following the judge’s decision after all rounds of the fight have been completed.
  9. 'Round Betting' is a market for placing a bet on the round in which the result of the fight is determined (i.e. when the fight is finished). In the event that a fighter does resume the fight at the beginning of a round, after the bell has rung, it is considered that the fight was completed in the previous round.
  10. The round in which the result of the fight is determined (i.e. when the fight is finished) is also used to settle bets on the number of rounds to take place during the fight.
  11. If the number of rounds to be fought is changed, all bets on the outcome of the fight will be settled in accordance with the result. Bets on the number of rounds to be fought are considered void and a refund is paid.

Cricket

  1. Limited Overs (one day matches):
    1. In any limited overs match, all bets will be settled in accordance with official competition Rules, including matches where a reduction of overs takes place.
    2. If a match is abandoned due to outside interference and no official result is declared, all selections will be void, unless the result of the bet taken has already become finally determined.
    3. In a weather affected match, where the minimum number of overs necessary to declare a match or result has not been bowled, all selections on the game will be void, except those bets where the contingency on which the bet was placed has already been concluded.
    4. Bets on matches that are reduced in length but not abandoned, including live bets, will stand, provided that the match has been completed and an official result declared. This applies whether the result is determined by the Duckworth/Lewis method or any other form of calculation used to determine the official result.
    5. All total runs bets on a single innings will stand regardless of how many overs have been bowled; provided an official result is declared.
    6. Bets will stand for all postponed matches so long as they are played within 24 hours. If there is a change of venue or team selection, selections will be declared void.
    7. When a match is tied –
      • top batsman, bowler and total bets shall stand, and
      • match selections are void unless tie betting has been quoted.
    8. In "top batsman" and "top bowler" betting, and "runs scored by an individual batsman" or "wickets taken by individual bowlers" –
      • selections on any player not in the starting eleven shall be void;
      • selections shall become void in a match where at least one ball has not been bowled to both sides;
      • top batsman and bowler bets will stand so long as the player is picked to play in the match irrespective of whether he bats/bowls or not and such players will be deemed to have scored zero runs and taken zero wickets respectively;
      • head to head bets in this sub-Rule require at least one ball to have been bowled and a minimum of 25 overs to have been bowled or the relevant innings to have been completed to stand. In the event of a tie, head- to- head selections will be void.
      • selections on an individual batsman’s runs will be void if he does not face at least one ball;
      • dead-heat Rules apply in respect of bets placed on "top batsman/bowler" and "catches";
      • if a match is abandoned before a bowler can complete his allotted overs or take more wickets than the other bowler, selections are void.
  2. Five day matches –
    1. Top batsman/bowler Rules apply as for limited overs matches.
    2. At least one ball must be bowled for bets to stand, otherwise affected selections are void.
    3. If a match is officially abandoned due to outside interference and no official result is declared, undecided selections on the match shall be void.
    4. In the event of a tie, i.e. both teams have completed two innings each and have the same score, dead-heat Rules will apply, and bets on the draw will be losing bets.
  3. Series betting: Test or one day –
    1. Selections are void if the designated number of matches in the series is not completed, unless a sufficient number of matches have been played to determine the series.
    2. correct score selections shall become void if the stipulated number of matches is not played.
  4. Tournament or Series
    In a tournament or series, where a bet on an outright winner has been taken and the trophy is shared due to a tie or a no result, dead-heat Rules apply. However, selections on a team to win a final are void if the match ends in a tie.

Golf

The following shall apply to golf -

    1. Where a tournament which is scheduled for 72 holes and play is abandoned for any reason, all selections on the outcome of the tournament are void, unless an official result is declared by the relevant recognised governing body within 48 hours, or unless the result of the bet taken has already become finally determined.
    2. In the event that a tournament is abandoned prior to completion of the scheduled number of holes, any selections placed after the point in the tournament where no further play occurred shall be void.
  1. Where a tournament is suspended by the recognised governing body and no official result is declared under circumstances where the balance of the tournament is intended to be rescheduled, all bets not yet determined shall be held in trust by the bookmaker until a result is declared by the relevant recognised governing body. In these circumstances, if a result is not declared within 7 days of the original scheduled commencement date; all selections not yet determined shall be void.
    1. All outright bets are settled on the player who wins the trophy and any play-off holes will be taken into account when determining the winner of a tournament.
    2. In the case of place bets where there is a tie after completion of the predetermined number of holes (subject to Rule 41(1) and 41(2) herein), the revised payout payable shall be calculated by –
      1. dividing the face value of the sports bet (the original payout and the original stake) by the number of competitors involved in the tie, draw or dead-heat, then
      2. multiplying the figure obtained in (i) by the number of official placings to be filled by the competitors involved in the tie, draw or dead-heat.

      Example 1: Tiger Woods wins a tournament, Ernie Els comes 2nd and Adam Scott, Retief Goosen, Vijay Singh and Michael Campbell finish in a tie for 3rd place. If the Customer has selected Scott to finish in the placings at 5/1 and wagered 1000/200, the original payout of 1000 would be divided by 4 leaving the face value of the bet at 250/50. The official placings filled by the competitors who have tied is 2 (assuming you are paying the top 4 places), viz: 3rd and 4th place, so the bet would become 500/100.

      Example 2: Woods wins a tournament, Els and Scott tie for 2nd, Goosen, Singh, Campbell and Garcia tie for 4th. If the Customer’s wager was 2000/500 on Garcia to finish in the top 4, the bet would be adjusted to be 500/125.

  2. Selections shall become void on any player failing to tee off in the first round and subsequent withdrawals shall be deemed to be losers.
  3. A player who tees off is deemed "under orders" and all outright and match bets stand.
  4. The following applies to "make the cut" betting -
    1. for selection to stand, the selected player must play 36 holes (or 54 holes where the cut is made at that point), and
    2. a player is deemed to have made the cut if the player is eligible to play in the round after the cut has been made (even if he chooses not to). If a player is not eligible to do so (even if the Rules for the cut have been changed during the tournament) that player is deemed to have missed the cut.
  5. The following applies to tournament group betting -
    1. this is the betting on specified groups of players to achieve the lowest individual aggregate (or the best placing) for the whole tournament irrespective of how far each player progresses;
    2. selections shall become void on any player in that group who fails to start the tournament and deduction Rules shall apply on the remaining players in that group; and
    3. dead heat Rules applicable to horse racing shall apply if two or more players tie for 1 st place in the group.
  6. The following applies to tournament match betting -
    1. this is betting on specified pairings to achieve the higher placing (or the lowest individual aggregate score) for the whole tournament, on a selected day or over a number of selected days;
    2. prices are quoted for the tie in match betting (i.e. both players to achieve the same overall score after 72 holes, inclusive of when the number of holes has been reduced providing that it is not fewer than 36 holes and an official result has been declared by the recognised governing body);
    3. if either player fails to take any part in the tournament, or if the specific round is abandoned, selections on that match shall become void;
    4. play-off holes do not count; unless the bet was made specifically to exclude the tie; i.e. one player to win outright against another in the tournament match betting scenario, and
    5. If one player misses the cut, the other is deemed the winner and where both players miss the cut, the player with the lowest score when the cut is made cut will be the winner.
  7. The following applies to two, three and four ball matches:
    1. all bets are settled on the lowest single round score over the specified 18 holes play and all 18 holes must be completed;
    2. if a player starts a round but fails to complete it, all bets on that player will be losing bets regardless of score;
    3. all selections shall be void if the specified round is abandoned or if any one of the players fails to start the round;
    4. the dead-heat Rules applicable to horse racing shall apply for three and four balls if more than one player achieves the lowest score, unless a tie is quoted;
    5. a tie will be quoted for two-ball betting and where a tie occurs all bets on players are losing bets, unless it is clearly stated that betting is quoted with no tie;
    6. in the event of a player listed in a three or four-ball withdrawing before the event has started all selections on that specific three or four ball are void;
    7. If for any reason a player withdraws or is disqualified during the tournament after he has teed off (i.e. played one stroke), all bets will stand on that three or four ball;
    8. If 2 or 3 players are tied on the same score they will be settled as a dead heat for betting purposes, unless they are involved in a playoff, where the winner of the three or four ball is the golfer with the lowest finishing score. If all three or four golfers miss the cut the player with the lowest score will be deemed the winner.

Motor racing

  1. In the case of championship betting –
    1. bets stand on all drivers whether or not they participate; provided that drivers must start at least one race.
    2. results will be determined based on the official points standings upon the initial declaration of the official result by the relevant recognised governing body of the final event for championship purposes. The championship result will not be affected by any subsequent protests, processes or amendments to placings.
  2. In the case of Grand Prix betting -
    1. for settlement purposes, the podium position or medal ceremony immediately after the race shall count as the official result. The result will not be affected by any subsequent protests, processes or amendments to placing;
    2. in the event that the number of laps in the race is reduced for any reason, bets will stand and the podium finish applied to determine the outcome of the event, and
    3. selections will be void on any driver who withdraws from the race prior to the commencement of the warm-up lap (also referred to as the formation or practice lap). Once the warm-up lap is underway, all contestants are “under starter’s orders” and all bets stand.
    4. In the case of "head-to-head" betting between two drivers or cars, if either or both fails to finish, the outcome will be determined in accordance with which car or driver has completed the most laps, even if the number of laps is reduced for any reason. In the event that both are accredited with completing the same number of laps, dead heat Rules apply.
  3. Any selections on the constructors’ title will stand whether they participate or not provided that one of the constructors’ cars must start at least one race.

Rugby

  1. All rugby bets shall be settled on the score at full time (80 minutes play), plus referees optional time. Extra-time and penalties do not count.
  2. In the event of extra time, a new market may be created.
  3. Where a bet is struck "to progress" or "to lift the cup" or "to win outright" there shall be no betting on the draw, as extra time or penalties may be required to decide the outcome. In the event of both teams being tied after extra time has been played, dead heat Rules apply for betting purposes.
  4. Prices shall be displayed on both teams as well as the draw if applicable, and it shall be clearly indicated which is the home team.
  5. A handicap tie price if applicable will be quoted and if the game is a tie on handicap after 80 minutes, then all bets on both sides for the win will be deemed losers.
  6. If a team plays a different opponent to that which is advertised, or if the venue of a match is the reverse of that displayed, all selections on that match shall become void.
  7. Where various betting opportunities are offered for the same match (e.g. correct score, first player to score, half-time or full-time result forecast) these cannot be combined in multiple bets where the outcome is related or where the result of one part of the bet contributes or assists in determining the outcome of another part of the bet. Where a multiple bet of this type has been accepted in error, it shall be settled by equally dividing the stake unit where the related outcomes clash.
  8. Where various betting opportunities are offered for the same tournament (e.g. a team to win a group, a team to progress or not to progress to further stages of the tournament, pick the finalists or semi-finalists) these cannot be combined in multiple bets where the outcome is related or where the result of part of the bet contributes or assists in determining the outcome of another part of the bet. Where a multiple bet of this type has been accepted in error, it shall be settled by equally dividing the stake unit where the related outcomes clash.
  9. Should a match be incomplete, abandoned or postponed, all selections shall become void, unless it is resumed or played within 24 hours of the original scheduled date, or unless the result of the bet taken has already become finally determined.
  10. In the case of "first try-scorer bets" –
    1. selections shall be void if the selected player is not in the starting line-up;
    2. if a match is abandoned, “first player to score’” bets shall stand provided a try has been scored;
    3. in cases where a price is offered on a penalty try within the relevant market, all bets on players to score the first try will be losers;
    4. in the event that betting on a penalty try is not included within the relevant market and the first try awarded is a penalty try, then the relevant bet will be determined on the basis of the try following the penalty try;
    5. bets stand regardless of whether the player who is the subject of the bet or any other player takes or leaves the field or is dismissed from the game; and
    6. "any other try scorer" means any player besides those quoted (having betting next to their name) in the event. Only players NOT quoted in this event will be taken into account for the "any other try scorer" bets.
  11. "Half-time/full-time" betting is applied to which team is winning at half-time and which team wins the match at full-time, with the option of the draw included in bet permutation.
  12. Any matches that are postponed by more than 24 hours after the advertised date or where there is a change of venue will be void for betting purposes.
  13. The provisions of Rule 31 shall apply mutatis mutandis.

American Football

  1. Bets on these sports are settled with possible overtime, unless otherwise stated in the betting line. If selections for the event include Draw (X), bets on the winner, on halves or on quarters are settled in accordance with the regular time only, all other bets are settled including overtime, unless otherwise stated in the betting line.
  2. Bets on the “Total of the highest (lowest) scoring quarter”. Two or more quarters with the same highest (lowest) total do not provide grounds for bets to be cancelled. In this case bets are settled according to the total.
  3. In the event that two or more quarters end with the same highest number of points scored, bets placed on ‘Equal’ within the ‘Highest Scoring Quarter’ market are considered to have won. All other bets within this market or on other quarters to be the highest scoring are settled as lost.
  4. In the event that both halves end with the same highest number of points scored, bets placed on ‘Equal’ within the ‘Highest Scoring Half’ market are considered to have won. All other bets within this market are settled as lost.
  5. Bets placed on the 'Winner of the Conference' market are settled at the end of the Conference's Play-Off stage, not at the end of the Regular Season.

Tennis

  1. A tennis match is deemed to have commenced with the first serve. However, if a match ends prematurely due to either player’s retirement or disqualification, all match selections are void, with the exception of live bets or other bets laid by the bookmaker which have become finally determined prior to such retirement or disqualification.
  2. If a match is postponed and rescheduled, all bets stand. If the match is not played within 24 hours, match selections are void with the exception of live bets or other bets laid by the bookmaker which have become finally determined at the time of such postponement.
  3. Bets stand regardless of any change of venue or court surface.
  4. For sets betting, if the match does not start or is unfinished due to either players' incapacity or disqualification, the selections are void with the exception of live bets or other bets laid by the bookmaker which have become finally determined prior to the abandonment of the match.
  5. In the event of a change in the total number of sets played, match bets will stand but set betting will be void.
  6. Ante-post bets struck on an outright winner for any Grand Slam or Championship title will be subject to a three-day run and deduction Rule, i.e. if a tournament starts on a Monday, bets taken from and including the Friday before the commencement of the tournament, should the player withdraw from that time (the Friday) until the Monday it commences and the balance of the field shall be subject to existing horse-racing deduction Rules. Any bets taken before the Friday (i.e. prior to three days before the scheduled start of the tournament) will be losing bets should a player withdraw for any reason whatsoever.
  7. For team tennis competitions, if one or more participants in any team are substituted for any reason, the bet on the outcome of the whole match remains in force. For pair matches, where the composition of pairs was indicated, the substitution of even one participant results in the winning odds equaling to "1". If no composition was indicated at the time that the bet was placed, the bet remains in force.
  8. In the event that a tennis match forming part of a tournament is interrupted, delayed or postponed prior to the completion of play, other than as a result of the retirement or disqualification of a player, all bets will be regarded as valid until the completion of the match; provided that winning bets already determined at the time of such interruption, delay or postponement shall be honoured in the normal manner.

Hockey

  1. Bets on Hockey are accepted without counting extra time, unless specified otherwise.
  2. A Customer may place a bet on the "Player total", which involves predicting the individual total of goals scored by the player, with both goals and assists included. All bets on the individual total of the players are accepted with overtime included, and shootouts excluded. If the participant or the member of the team specified in the bet did not take part in the match, the winning odds on the bets on that player shall be equal to "1".

Basketball

  1. Bets on these sports are settled with possible overtime, unless otherwise stated in the betting line. If selections for the event include Draw (X), bets on the winner, on halves or on quarters are settled in accordance with the regular time only, all other bets are settled including overtime, unless otherwise stated in the betting line.
  2. Bets on the “Total of the highest (lowest) scoring quarter”. Two or more quarters with the same highest (lowest) total do not provide grounds for bets to be cancelled. In this case bets are settled according to the total.
  3. In the event that two or more quarters end with the same highest number of points scored, bets placed on 'Equal' within the 'Highest Scoring Quarter' market are considered to have won. All other bets within this market or on other quarters to be the highest scoring are settled as lost.
  4. In the event that both halves end with the same highest number of points scored, bets placed on 'Equal' within the 'Highest Scoring Half' market are considered to have won. All other bets within this market are settled as lost.
  5. Bets placed on the 'Winner of the Conference' market are settled at the end of the Conference's Play-Off stage, not at the end of the Regular Season.

Bandy

  1. Bets on bandy are accepted only in respect of regular time, unless specifically stated otherwise.
  2. If for any reason the match is stopped before regular time, the bet will be returned.
  3. If the results are equal to the handicap or total, the bet will be returned.

Biathlon

The final results attained by racing participants are determined by the official protocol of the race published immediately upon its completion on the official website. Subsequent disqualifications of participants and changes in protocol shall not be recognised.

Baseball

  1. For all bets on baseball games, extra time (overtime) is counted. If a match is cancelled and not completed or postponed to another day, all bets will be returned. If two identical games take place on the same day, but only one such match was specified in the line, the result for the purposes of settlement will be the result of the first such game played.
  2. If a match is interrupted, all bets on unplayed innings will be returned.

General Provisions pertaining to Betting on Sports Events

  1. Unless otherwise specified in these Rules in respect of particular sporting codes, if any event is postponed for not more than 48 hours from the date set in the line, all bets placed shall stand.
  2. Unless otherwise specified in these Rules, if any event is postponed for a period in excess of 48 hours from the date set in the line, or, if so postponed, is not resumed within such period, all bets on such event shall be void, and shall be excluded from any Combo bets.
  3. In respect of bets struck on the sporting codes specified in Column 1 of the Table below, if the match is abandoned prior to the completion of full time, but –
    1. at any time after the expiry of the period of time specified in Column 2 of the Table below, the match shall be deemed to have been completed and, for the purposes of settling, the result of the match shall be the score as it stood at the time of abandonment of the match; or
    2. at any time before the expiry of the period of time specified in Column 2 of the Table below, and is not resumed and completed within 24 hours of such abandonment, all bets not already finally determined shall be void.
SPORTING CODE PERIOD OF TIME FOR DEEMED COMPLETION OF MATCH
Ice Hockey 50 minutes
NHL Ice Hockey 54 minutes
NBA Basketball 40 minutes
Eurobasket 35 minutes
American Football 50 minutes
Handball ¾ of the scheduled playing time
Futsal ¾ of the scheduled playing time
Baseball 5 Innings
Beach soccer ¾ of the scheduled playing time
Water Polo ¾ of the scheduled playing time
Beach handball ¾ of the scheduled playing time
Field Hockey 54 minutes
Eurohockey 50 minutes
Lacrosse ¾ of the scheduled playing time
Indoor Soccer ¾ of the scheduled playing time
Australian football ¾ of the scheduled playing time
Unless otherwise provided for in these Rules, any other sporting contest not listed in this Table with a fixed period of duration. ¾ of the scheduled playing time
  1. In respect of bets struck on the sporting codes specified in Column 1 of the Table below, if the match is postponed prior to the commencement thereof and is not commenced within the time specified in Column 2 of the Table below of the date reflected within the line, all bets shall be void.
SPORTING CODE PERIOD WITHIN WHICH MATCH IS NOT COMMENCED
Ice Hockey 15 hours
NHL Ice Hockey 15 hours
NBA Basketball 15 hours
Eurobasket 15 hours
American Football 48 hours
Handball 48 hours
Futsal 48 hours
Baseball 15 hours
Beach soccer 48 hours
Water Polo 48 hours
Beach handball 48 hours
Field Hockey 15 hours
Eurohockey 48 hours
Lacrosse 48 hours
Indoor Soccer 48 hours
Australian football 48 hours
Unless otherwise provided for in these Rules, any other sporting contest not listed in this Table with a fixed period of duration. 48 hours
  1. Unless otherwise specified in these Rules in relation to particular sporting codes, if any sporting contest which is comprised of fixed numbers of games, sets, frames or similar individual sub-components, including but not limited to volleyball, snooker, billiards, darts, table tennis, badminton and beach volleyball, is prematurely terminated due to the disqualification, incapacity or retirement of a contestant, all match selections are made void and a refund will be paid. This is with the exception of bets placed on boxing and martial arts, with bets on these events considered valid and whereby the result is confirmed at the time of the event being completed.
  2. Unless otherwise specified in these Rules in relation to particular sporting codes, in respect of any kind of sporting code with no fixed period of duration, should a team or player retire –
    1. prior to the commencement of the contest, all bets will be cancelled and the stakes returned to the Customer, or
    2. during, but prior to the completion of the contest, such player shall be regarded as having lost the contest for the purposes of settlement.
  3. In the event of a walkover, all bets on the contest shall be void unless the outcome thereof has already become finally determined.
  4. In a situation where the final result of an event (in baseball, american football and play-off series of NHL and NBA), which is considered valid according to Clause 57(3) is a draw but a draw is not a viable result for the event in question, all bets on the result of the event are considered void and a refund will be paid. All bets on all other markets are settled according to the result of the event.
  5. If the winner of an outright event cannot be clearly identified, all bets will be settled as a dead heat, unless otherwise stated. The odds at which the winning bets were placed shall be divided by the number of teams/players involved in the dead heat in order to calculate bet returns. Example: If a bet is placed on a 'Top Goalscorer' market and three players score an equal highest number of goals, then bets placed on any of the three players are considered to be won. To calculate bet returns, the odds at which the original bet was placed are divided by three (number of winning players), as per the below:
    • Original Bet: Stake of 1200 at odds of 9.00
    • Odds Recalculation: 6.00 / 3 = 2.00
    • Bet Returns: 1200 x 2.00 = 2400.
    Please note that bet returns may be less than the stake, should the recalculation amount to odds of less than 1.00.
  6. For 'Next Point' betting, it is necessary to predict which player/team will win the next point or a specific point as defined on the betting line. For example: With the score at 10-9 between Team A and Team B, a bet is placed on 'Next Point: 20th Point - Team B'.
    • If the score changes to 10-10, the bet is settled as won.
    • If the score changes to 11-9, the bet is settled as lost.
  7. Bets placed on 'Race by points' markets require the Player to predict which player or team will reach a specified target number of points first. For example: With the score at 18-18, between Team A and Team B, a bet is placed on 'Race to 20 Points - Team A'.
    • If the score changes to 20-18 or 20-19, the bet is settled as won.
    • If the score changes to 18-20 or 19-20, the bet is settled as lost.

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SPREAD BETTING

Betting rules for spread betting

  1. In this Rule, unless the context otherwise indicates, the term set out below shall have the following meanings –
    1. "going high" or "buying" means wagering that the result of a certain event will exceed the high point or offer price of the spread quote and "has gone high" or "bought" has a corresponding meaning;
    2. "going low" or "selling" means wagering that the result of a certain event will be below the low point or bid price of the spread quote and "has gone low" or "sold" has a corresponding meaning;
    3. "spread bet" means a bet laid by the bookmaker on the contingency that the outcome of a certain event will fall outside a spread margin;
    4. "spread margin" or "bid-offer price" means the margin, expressed in points, set by the bookmaker between a low high and a high low point of predicted outcomes of a certain event; and
    5. "stop loss/win" means the maximum amount of points on a spread market that can be won or lost.
    6. "make-up" is the final settlement price of a spread bet.
    7. "mid-point" is the average of the bid and offer price or the "go-high" and "go-low" price.
  2. A spread bet is placed by the Customer staking a stated amount of money per point and going high or low (buying or selling) and the amount won or lost is directly related to the fixed amount per point wagered.
  3. Each spread bet shall be subject to the stop loss/win set by the bookmaker on each type of spread betting market offered by him.
  4. All stop losses/wins shall be displayed at all times in the betting room or displayed on the website of the bookmaker and, at the request of the player, shall be read out to the player.
  5. A player shall lose if the outcome of the event falls within the spread margin or the side of spread margin opposite to that on which he wagered.
  6. The size of a player's win shall be determined by taking the lesser of –
    1. the number of points difference between that point of the spread margin at which the player wagered and the stop loss/win on that side; and
    2. the number of points difference between that point of the spread margin at which the player wagered and the outcome of the event.
  7. The size of the player's loss shall be determined by taking the lesser of –
    1. the number of points difference between that point of the spread margin opposite to that on which the player wagered and the stop loss/win on that side; and
    2. the number of points difference between that point of the spread margin opposite to that on which the player wagered and the outcome of the event.
    1. In certain circumstances the bookmaker may allow the player to close his bet by either taking a profit or cutting a loss.
    2. If a player has gone high and he takes his profit or cuts his loss, the size of the player's win or loss, as the case may be, shall be calculated not with reference to the actual outcome of the event, but with reference to the difference between –
      1. the high point of the spread margin applicable when the bet was struck; and
      2. the low point of the spread margin applicable at the time that the profit is taken or the loss is cut, as the case may be.
    3. If a player has gone low and he takes his profit or cuts his loss, the size of the player's win or loss, as the case may be, shall be calculated not with reference to the actual outcome of the event, but with reference to the difference between –
      1. the low point of the spread margin applicable when the bet was struck; and
      2. the high point of the spread margin applicable at the time that the profit is taken or the loss is cut, as the case may be.
  8. The nature and extent of any spreads offered by the bookmaker shall be determined from time to time at the sole discretion of the bookmaker and it shall be the responsibility of the Customer to enquire, before placing a bet, what the ruling spread is.

Sport provisions

Notwithstanding anything to the contrary in these Rules, the following provisions shall apply to Sports spread betting –

  1. In the case of football –
    1. for any bets on the time of an event (such as first goal, first throw) occurring in the match, settlement shall be determined by the official timing of the match where available, alternatively bets will be settled on market consensus.
    2. a bet on the total number of points that a team will attain during the season shall not be affected by any points deducted after the completion of the season; and
    3. in any bet on the total shirt numbers of the goal scorers in a match, the shirt number of any scorer of an own goal shall be added to the total of shirt numbers of the goal scorers in the team which is credited with the goal.
  2. In the case of cricket –
    1. all bets struck on the number of runs to be scored in the first innings of a one-day match shall be void if the side has not completed 90% of the original allocated overs or 90% of any reduction of overs, unless the team has been dismissed; and
    2. in respect of a bet on a match between two batsmen, each shall go in to bat, and at least one ball shall be bowled to each for the bet to be valid.
  3. In the case of golf, in a bet on finishing positions where a position is tied, the average of the number of places allocated to the players involved in the tie for such position shall be used: Provided that in a playoff, the winner of the playoff shall be the winner.
  4. In the case of motor racing, in any bet involving the winning margin of a Grand Prix race, that margin shall be rounded up or down to the nearest 1000th of a second.
  5. In the case of rugby –
    1. eight points shall be awarded for a penalty try on bets struck on the jersey numbers of try scorers; and
    2. every player shall retain his original number for the duration of the match.
  6. In the case of boxing, in any bet involving the finishing time of the fight, all rounds shall be three minutes, and the finishing time shall be rounded up or down to the nearest minute.
  7. In the case of horse racing, a bet on finishing positions across a race day shall be void should the race meeting be abandoned.

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MISCELLANEOUS

Breach

  1. Should the Customer breach any of these Rules and fail to remedy such breach within 48 hours after receipt of written notice by the bookmaker requiring the Customer to do so, the bookmaker shall be entitled, without prejudice to any other rights it may have at law, forthwith to terminate its contractual relationship with the Customer and to terminate or suspend any bet placed by any such Customer, whether accepted or not, and/or to claim damages from the Customer. In such event –
    1. all amounts owing by the Customer to the bookmaker shall become payable immediately; and
    2. the bookmaker shall have a lien and right of retention over all monies of the Customer on deposit with the bookmaker, pending settlement of such damages as may have been suffered by the bookmaker.
  2. Notwithstanding the generality of the aforegoing, the Customer shall be deemed to be in default if –
    1. the Customer dies;
    2. the Customer commits any act of insolvency;
    3. the estate of the Customer is sequestrated;
    4. the Customer endeavours to compromise generally with his/her creditors;
    5. the Customer's name is entered into the register of excluded persons contemplated in section 14 of the National Gambling Act, Act 7 of 2004.
  3. The Customer shall be liable for any legal expenses (including legal expenses on a client attorney scale, collection charges and tracing fees) as well as any amount of governmental tax including but not limited to value-added tax, which the bookmaker may incur in recovering any amounts owing in respect of the Customer’s account or a result of the Customer’s breach of any of the conditions of use or the enforcement by the bookmaker of any of its rights against the Customer.

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Limitation of Liability

  1. The bookmaker shall not –
    1. under any circumstances whatsoever be liable to the Customer if the Customer's credit card company refuses to honour any claim lodged by the bookmaker against the Customer’s credit card. No dispute of whatever nature between a Customer and the credit card company shall exempt the Customer from his liability to the bookmaker in respect of payment and the Customer shall not be entitled to instruct the bookmaker to reverse a payment instruction that has already been made to the Customer’s credit card company;
    2. be responsible for –
      1. any failure, malfunction or delay of any electronic funds transfer unit or other credit card processing machine or its supporting or sharing network, resulting from circumstances beyond the control of the bookmaker, or
      2. any damages, loss or expense which the Customer may suffer as a result thereof, and
    3. be liable for any loss or damage suffered by the Customer as a result of the unauthorized access to any data or as a result of incorrect information supplied through an electronic funds transfer unit or other credit card processing machine or its supporting or sharing network.
  2. The liability of the bookmaker to the Customer for any damages sustained by the Customer from any cause whatsoever including any damages arising out of the negligence of the bookmaker or that of its servants, agents or sub-contractors, shall in any event and under all circumstances be limited –
    1. in the event of damages relating to a bet, to the amount staked by the Customer in respect of such bet; or
    2. in respect of the account of the Customer with the bookmaker, to the credit balance of such account at the time during which the damages are alleged to have occurred, after full adjustment for winnings, losses and taxes.
  3. Notwithstanding any other provisions in these Rules, the bookmaker shall under no circumstances whatsoever be liable for any loss of profits, winnings or potential profits or winnings or any indirect or consequential damages sustained by the Customer, whether or not caused by the negligence of the bookmaker, its agents or employees.
  4. Insofar as any of the obligations of the bookmaker under these Rules are carried out by any its servants, agents, sub-contractors, associates or subsidiaries, the provisions of these Rules shall apply mutatis mutandis and each of them shall be exempted accordingly.
  5. Any acts of God, war, strike, lock-out or other labour dispute, fire, flood, explosion, the enactment, amendment or repeal of legislation, failure of electricity or any other supplies, failure of telecommunications, failure, theft or default of any computer hardware or software or any other equipment or any other similar or different cause beyond the reasonable control of the bookmaker leading to the cessation and/or restriction of the operations of the bookmaker, shall entitle the bookmaker to postpone its obligations to the Customer in whole or in part, and in such event the bookmaker shall not be responsible for any damages of any nature suffered by the Customer, whether directly or indirectly, as a result thereof and the Customer shall not be entitled to terminate its contractual relationship with the bookmaker as a result of any such occurrence.

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Disclosure of Information

  1. The Customer acknowledges that the bookmaker may be legally required to, and in such cases shall, disclose to any governmental bodies or regulatory agencies, information pertaining to the identity and personal particulars of the Customer, the Player Account of the Customer and the activity on such account.
  2. The bookmaker is entitled to supply any relevant credit information pertaining to the Customer and his account with the bookmaker to a credit bureau should the bookmaker deem it necessary to supply said information, and the Customer shall have no right of recourse against the bookmaker by reason thereof.

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Domicile of Parties

  1. The residential address furnished by the Customer on the account application form shall serve as his/her domicilium citandi et executandi for all purposes in respect of these Terms and Conditions.
  2. The physical address reflected in respect of the bookmaker on its website, as amended from time to time, shall serve as its domicilium citandi et executandi for all purposes in respect of these Terms and Conditions.
  3. The Customer shall have the right to change its domicile by giving one week's prior written notice to the bookmaker of its change of address.
  4. Any notice given in terms of Rule 62(3) which:
    1. is delivered by hand to an officer or manager of the bookmaker during the normal business hours of the addressee at its domicilium citandi et executandi, shall be deemed to have been received by the bookmaker at the time of delivery; or
    2. is posted by pre-paid registered post to the bookmaker at its domicilium citandi et executandi, shall be deemed to have been received by on the seventh day after the date of posting; or
    3. is transmitted by telefax to the bookmaker at its domicilium citandi et executandi, shall be deemed to have been received on the date reflected on the facsimile transmission confirmation generated by the addressor’s facsimile machine.

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Patron disputes

  1. In the event that a dispute arises between a Customer and the bookmaker in relation to the liability of the bookmaker to pay alleged winnings to the Customer, and that dispute cannot be resolved between the parties, the dispute may be referred to the Western Cape Gambling and Racing Board (“the Board”) for resolution.
  2. The bookmaker will inform the Customer that the dispute will be referred to the Board, and shall refer such dispute to the Board within forty-eight hours of having so informed the Customer.
  3. The Customer may however, of his or her own volition, refer a patron dispute to the Board for resolution.
  4. The Board shall conduct an investigation into the matter and shall thereafter resolve the dispute and communicate the outcome to the parties.
  5. If either the bookmaker or the Customer is not satisfied with the resolution of the Board, such party may file a petition with the Board to hold a hearing to reconsider the resolution.
  6. The Board shall hold such a hearing and shall determine whether the original resolution of the dispute should be confirmed, set aside or amended in any way.

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FICA

  1. The bookmaker is bound by the provisions of the Financial Intelligence Centre Act, Act 38 of 2001, as amended (“FICA”), as well as other national legislation in relation to money-laundering and the prevention of terrorism and related activities.
  2. All single transactions which exceed R24 999 (twenty-four thousand nine hundred and ninety-nine rands) in value will require the identification of the Customer and the verification thereof.
  3. The bookmaker will establish business relationships only with natural persons.
  4. Where new business relationships are established with a Customer, the bookmaker shall require proof of the Customer's full name, date of birth, residential address and nationality (in the case of a foreign national).
  5. Once a business relationship has been established with a Customer, an account will be created in the name of the Customer and the Customer will be required to log in to this/her BetOlimp account for the purpose of entering into betting transactions with the bookmaker, using his/her personalised login details, including a dedicated user name and password.
  6. If there is any difference between the information entered by a Customer at the time of logging in to his/her account, and the information supplied to the bookmaker by the Customer at the time of establishing the business relationship, the Customer will not gain access to his/her account and will be required to contact Customer Services for assistance.
  7. The following procedures will be followed by the bookmaker in relation to a Customer in respect of whom proof of identification and residential address is required:
    • Where a Customer presents his or her identification document (ID or passport) in person, the bookmaker shall make a photocopy of such document on the licensed premises, which shall be filed and retained for record purposes.
    • Where an identification document is transmitted to the bookmaker via facsimile transmission or by normal or electronic mail, such documents will be required to be current (unexpired in the case of passports) and certified as true copies of the original.
    • A driver’s licence may be accepted as proof of identification, provided that:
      • the Customer is unable to produce an Identity Document for reasons which are acceptable to the bookmaker in the circumstances;
      • the driver's licence is valid/current (has not expired), and
      • the driver's licence reflects, on the face thereof –
        • a photograph of the bearer;
        • the full names or initials and surname of the bearer;
        • the date of birth of the bearer, and
        • the Identity Number of the bearer.
    • Utility bills and similar documents submitted as proof of residential address shall be dated no earlier than three (3) months of the date of submission to the bookmaker thereof.
  8. The bookmaker is required to report single cash transactions above R24 999 to the Financial Intelligence Centre ("FIC").
  9. The bookmaker is further obliged to make reports to the FIC in the event of –
    • Suspicious or unusual transactions, and
    • Transactions entered into by persons suspected of intending to commit or of having committed any offence contemplated in the Protection of Constitutional Democracy against Terrorist and Related Activities Act, 2004.

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Refund Policy

  1. All money deposited to your BetOlimp account is held on your behalf until it is utilised to place a bet.
  2. Money held in your BetOlimp account may be refunded on request, subject to 24 hours' notice to enable BetOlimp to verify that all of the Terms and Conditions have been complied with, including those under the heading 'Withdrawals'.

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Special Conditions

  1. In placing a bet, the Customer agrees that any dispute relating to the outcomes upon which the bet was placed will be resolved using only the data received from the independent organisations listed in term 66(2) of these rules. Data provided from any other source is considered unofficial andis not accepted as evidence to determine the confirmed timings of a goal scored, a yellow card issued or any other similar events. Data received from these organisations also serves as evidence in determining possible errors in the bet acceptance process or in the odds offered at the time the bet was wagered.
  2. The independent organisations, as referred to in clause 6.15, are as follows:
    1. Running Ball (Perform Group);
    2. Betradar (Sportradar);
    3. Betgenius;
    4. IMG;
    5. Real Time Sportscast (Global Sports Services Ltd);
    6. Sportingpulse;
    7. bwin.party;
    8. Sporting Solutions;
  3. The bookmaker reserves the right to declare a bet (or a part thereof) void (in such case the payment will be made equal to "1" odds) or suspend a payment until the investigation (including judicial) is concluded under the following situations:
    1. in the event that the bookmaker has suspicions about the illegal influencing of the certain sports event (i.e. match fixing - this term is legally valid from 17.04.2015);
    2. under the violation of the terms and conditions during betting;
    3. in such a case when a participant (the bettor, the client) and/or group of participants in a wager acting in concert, placed bets which allowed them to avoid the existing restrictions (maximum limits, arbitrage situations and etc.);
    4. in case of unauthorised access or apparent software errors;
    5. in the event that the customer violates any of the terms and conditions;
    6. if there are other arguments confirming the incorrect bets;
    The bookmakers' administration has the unconditional right to cancel any bet knowingly false or made by a malfunctioning line even after the event. In such cases the Customer’s stake will be returned, and such bets are excluded from an accumulator bet.
  4. The Bookmaker retains the right, but without obligation, to void any bet that was placed with incorrect odds (out of sync with the general market and/or erroneous), or to re-adjust such bets at its own discretion, in accordance with correct odds. The odds will be considered incorrect (out of sync with the general market and/or erroneous), if they correspond to at least one of the following criteria:
    1. the odds simultaneously create an arbitrage situation with other odds offered by the Bookmaker or other bookmakers worldwide;
    2. the odds clearly do not correspond to the probability of the outcome of the event/market at the time the bet was placed;
    3. the odds have frozen or have not been updated in the system;
    4. the odds were offered on an outcome when the result was already known;
    5. the odds do not reflect the current time and/or score in the event;

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BETTING ON LUCKY NUMBERS

Rules for betting on Lucky Numbers

  1. The maximum payout on any one lucky numbers draw is ZAR 1 000 000.
  2. All maximum winnings limits apply to any one customer, or group of customers acting together, who have placed bets containing the same selections. This includes cases where bets have been placed in a series of transactions, over a number of days, using different betting accounts and/or across different betting channels. Should BetOlimp Bookmakers have reason to believe that a number of bets have been placed in this manner by persons acting in concert, with the intention of bypassing the maximum payout, the total payment of all those bets combined will be limited to one single maximum winnings payout.
  3. The dates and times of all Lucky Numbers draws on the BetOlimp Bookmakers Lucky Numbers page are reflected in your local time zone. When selecting a specific lottery, you will be shown the date and time of upcoming draws.
  4. Bets are accepted up to fifteen (15) minutes before the draw on which the bet is placed is scheduled to start.
  5. All lucky numbers bets on a specific draw must be placed and confirmed before the first number is drawn. If, for any reason, any bets are placed after the time the first number is drawn, those bets will be considered void and the stakes refunded, regardless of the result.
  6. No bet placed on Lucky Numbers may be combined with a selection of:
    1. any other number or numbers forming part of the same Lucky Numbers draw;
    2. any number or numbers forming part of another Lucky Numbers draw, or
    3. any other bet in respect of any other sporting event.
  7. If any multiple bet is erroneously processed in contravention of Clause 1.6:
    1. the Lucky Numbers selection or selections will be removed from the multiple bet;
    2. the original stake placed on the multiple bet will be divided by the total number of events selected in the multiple bet to determine the proportional stake attributable to each Lucky Numbers bet, and
    3. all bets struck on Lucky Numbers will be settled as single bets.
  8. All bets are valid only for the draws recorded against each bet on the transaction log. When placing a bet online, the draw date and time is displayed in your local time zone on the bet confirmation page. Bet confirmation can be viewed immediately after placing your lucky numbers bet via the 'My bets' link. When placing a bet 'over the counter', within an BetOlimp licensed premises, the draw date and time is displayed in your local time zone on the bet slip.
  9. In the event that any additional draw for a particular lucky numbers game is introduced, advance bets will not stand against that draw unless the date and time of the additional draw is recorded against the bets in the transaction log.
  10. If a lucky numbers game introduces a second draw to take place immediately following another draw, bets time and dated for that draw will stand against the first full draw made.
  11. If a lucky numbers draw time is postponed to another time within 12 hours of the advertised time of the draw, all bets on that draw will stand with the exception of bets which were placed late.
  12. If a lucky numbers draw time is postponed by more than 12 hours of the advertised time of the draw, all bets on that draw will be considered void and the stakes refunded.
  13. All lucky numbers bets are based on the numbers drawn from the respective lucky numbers games. Bonus Ball(s) are only included for specific markets, as indicated in the betting line. Any bet placed on the ‘Straight’ market will be settled only in accordance with the main numbers, with any Bonus Ball(s) not counted.

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Contact Information

O L I M P (Pty) Ltd. can be contacted by sending an email to support@betolimp.co.za.
 
This Agreement is considered signed and approved
By O L I M P (Pty) Ltd. And The User
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Last Updated 10th February 2017

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